JonezyFitted Hat Clip

size: 1.5 inches

craft: silver metal

plated color: silver plating

Return Policy

• Timeframe: Returns are not accepted for custom-designed hat pins due to their unique, handmade nature and limited quantity.
• Eligible Items: N/A (all pins are custom and final sale).
• Ineligible Items: All hat pins, as they are personalized designs not available for return or exchange.
• Exceptions: If a pin arrives damaged or defective (e.g., broken clasp, significant manufacturing flaw), contact us within 7 days of delivery for a replacement or refund. Proof of damage (photo) is required.
• Process: For exceptions, email [email@yourbrand.com (mailto:email@yourbrand.com)] with your order number, photos, and reason. We’ll assess within 3–5 business days and ship a replacement or issue a refund if stock allows.

Refund Policy

• Refund Amount: Full refund to the original payment method (excluding shipping costs) only for defective items, subject to availability of replacements.
• Timeline: Refunds, if approved, are processed within 5–7 business days of confirmation. Funds typically appear in 3–10 business days depending on your bank.
• Exchanges: Replacements for defective items are free if available; no exchanges for style preferences.
• Shipping: We cover return shipping for defective items in the U.S.; international customers cover return shipping, with refunds excluding all shipping fees.